Expertsd

Designing a Web Site for Your Congregation

http://www.expertsd.com/workshop
Steve Metzger
Telephone: 703-834-7373
Email at webmaster@expertsd.com

Introduction
Plan your site
Provide the basics
Communicate effectively
Help users find their way
Tell users what to expect
Design for efficiency
Accommodate differences
Make it look nice
Encourage dialog
Maintain your site

Encourage Dialog

Providing users with the opportunity to interact with you via your Web site keeps people engaged so that they visit frequently.

Provide Ways for People to Interact With Each Other
Consider including a page on your site where people can post messages. You could include a type-in area where people add comments that then get posted to the page. This technique is similar to a moderated newsgroup.

Provide an E-mail Contact
Encourage people to send you feedback via e-mail by providing an address. Make the address a link to a MAILTO form to make it easy for users to send you e-mail. Then be sure to respond to the feedback either by updating your site appropriately or acknowledging the receipt of the information.

Provide a Way for People to Request Specific Information
You can provide a way for people to request a predefined set of information, such as product specification sheets, or a way for people to ask for clarification of information on your site. Again, you can do this by e-mail. If you get enough similar questions, you could publish a Frequently Asked Questions (FAQ) document as part of your Web site.

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Prepared for Making Christ Known Conference November 22, 1997
Email at webmaster@expertsd.com